Politique de remboursement

We want you to feel confident with every purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your order, subject to the conditions below.

Haircare, Bodycare & Skincare Products

For hygiene and safety reasons, haircare, bodycare and skincare products can only be returned if they are unopened, unused and in their original packaging, including any seals or protective packaging.

Products that have been opened, used, tested or have had their hygiene seal removed cannot be returned, except where the product is defective or where applicable consumer law provides otherwise.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or you receive the wrong product, please contact us as soon as possible after delivery. Include your order number and clear photographs of the product and packaging so we can review the issue.

Where appropriate, we will arrange a replacement or refund at no additional cost to you.

How to Request a Return

Before sending anything back, please contact us at contact@breathindevice.com with your order number and the reason for your return.

Returns sent without prior authorization may not be accepted.

Return Shipping

Unless an item is damaged, defective or incorrect, customers are responsible for return shipping costs. We recommend using a tracked shipping service, as we cannot be responsible for returns lost in transit.

Refunds

Once your return has been received and inspected, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Original shipping charges are generally non-refundable unless required by applicable law or the return is due to an error on our part.

Non-Returnable Items

For hygiene and safety reasons, we generally cannot accept returns of opened or used skincare, bodycare or haircare products, products with broken or removed hygiene seals, or items that are not in their original condition.

This policy does not limit any mandatory rights you may have under applicable consumer protection law.